Website Privacy Policy

Last modified: 03/15/2023


QuickFee Group LLC, and its wholly-owned subsidiary entities, QuickFee Finance LLC, QuickFee GCI LLC, and QuickFee, Inc. (collectively, “QuickFee” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. While QuickFee is not subject to the California Consumer Privacy Act of 2018 (CCPA), the California Privacy Rights Act (CPRA), or the European Union General Data Protection Regulation (GDPR), QuickFee respects your privacy, and this policy reflects our intent to protect the rights of all of our users. Any terms defined in the CCPA or CPRA have the same meaning when used in this Policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website (our “Website,” including any subdomains) and our practices for collecting, using, maintaining, protecting, and disclosing that information. To provide QuickFee services to a customer, it is necessary for QuickFee to collect personal information about the customer. We only collect personal information about visitors to our site or our customers as described herein. It is our intention that this Privacy Policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws. We protect your information in many ways, from ensuring that our buildings are secure, to proactively preparing for disasters and business interruptions, to using secure computing practices. Safeguarding your information’s confidentiality, integrity, and availability is one of our highest priorities.
Quickfee does not and will not sell the personal information, including any sensitive personal information, we collect or share it with third parties for cross-context behavioral advertising.
This policy applies to information we collect:
▪ On this Website.
▪ In email, text, and other electronic messages between you and this Website.
▪ Through QuickFee mobile and desktop applications you download from this Website or from an app store, which provide dedicated non-browser-based interaction between you and QuickFee

It does not apply to information collected by:
▪ Us offline or through any other means, including on any other website operated by QuickFee or any third party; or
▪ Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

This policy does not apply to third parties such as merchants, providers, payment processors, and others that may receive your information in order to process the transaction you request. You must contact those parties for information on their own privacy policies.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:
▪ By which you may be personally identified, such as name, postal address, email address, telephone number, social security number, employer identification number (EIN), bank account information, invoice information, or any other identifier by which you may be contacted online or offline (”personal information”);
▪ That is about you but individually does not identify you, such as location information; and/or
▪ About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:
▪ Directly from you when you provide it to us.
▪ Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
▪ From third parties, for example, our business partners or parties to or from whom we are making a payment on your behalf, credit bureaus, and other financial service companies.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months and will collect such information in the future:

Sensitive personal information is a subtype of personal information consisting of specific information categories. While we collect information that falls within the sensitive personal information categories listed in the table above, we do not collect or use it to infer characteristics about a person.
We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:
▪ Receiving help through our customer support channels;
▪ Delivering information or services at your request; and
▪ Facilitation in the delivery of our services and to respond to your inquiries.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Information You Provide to Us

The information we collect on or through our Website may include:
▪ Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, making or receiving a payment using QuickFee services, or requesting further services. We may also ask you for information when you report a problem with our Website.
▪ Records and copies of your correspondence (including email addresses), if you contact us.
▪ Information from other parties to any transaction you make using QuickFee services, including invoice information and banking information.
▪ Details of transactions you carry out through our Website and of the processing of payment or financing services on your behalf.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

▪ Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
▪ Information about your computer and internet connection, including your IP address, operating system, device type, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
▪ Estimate our audience size and usage patterns.
▪ Store information about your preferences, allowing us to customize our Website according to your individual interests.
▪ Speed up your searches.
▪ Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:
▪ Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
▪ Screen Recording and Capture Tools. 
▪ Google Analytics. We use a tool called “Google Analytics” to collect information about use of this site, along with “Google Ads” and “Google AdSense.” These Google tools collect information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We may use the information we get from these Google tools to improve this site or to offer you advertisements or content customized to your interests. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected using Google tools with personally identifiable information. Although these Google tools may plant a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by these Google tools about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics and other tools from recognizing you on return visits to this site by disabling cookies on your browser.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:
▪ To present our Website and its contents to you.
▪ To provide you with information, products, or services that you request from us.
▪ To fulfill financial transactions on your behalf.
▪ To fulfill any other purpose for which you provide it.
▪ To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
▪ To notify you about changes to our Website or any products or services we offer or provide though it.
▪ To monitor use of our Website and to investigate potential fraudulent or “bot” access.
▪ In any other way we may describe when you provide the information.
▪ For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
▪ To our subsidiaries and affiliates.
▪ To contractors, service providers, and other third parties we use to support our business. This includes, without limitation, any third-party providers, banking institutions, or processors necessary to the transactions you request.
▪ To third parties that take part in the financial services we provide to you.
▪ To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of QuickFee’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by QuickFee about our Website users is among the assets transferred.
▪ To fulfill the purpose for which you provide it.
▪ For any other purpose disclosed by us when you provide the information.
▪ With your consent.

We may also disclose your personal information:
▪ To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
▪ To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes. These include but are not limited to the ACH: Terms and Conditions, Financing: Terms and Conditions, QuickFee Fee Schedule, Card: Terms and Conditions, Connect: End User License Agreement, Connect: Software License Agreement, and Third Party Payment Processor Terms, all of which are available at
▪ If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of QuickFee, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (”NAI”) on the NAI’s website.
Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

You may send us an email at to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. You may also use the Contact Us form on our Website.

Your State Privacy Rights

Various states in the United States have provided for additional consumer privacy rights. QuickFee has adopted this Privacy Policy to ensure all of these rights are protected, even in cases where the specific state legislation is not binding on QuickFee.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

▪ Confirm whether we process their personal information.
▪ Access and delete certain personal information.
▪ Data portability.
▪ Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

▪ Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
▪ Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

California Residents Have Specific Privacy Rights:

▪ CCPA Privacy Notice: The California Code of Regulations defines a “resident” as every individual who is in the State of California for other than a temporary or transitory purpose and every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose. All other individuals are defined as “non-residents.”
▪ California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

To exercise any of these rights please send an email to To appeal a decision regarding a consumer rights request please send an email to with a request for escalation and reconsideration.

How do we use and share your personal information?

More information about our data collection and sharing practices can be found in our general Privacy Policy. We may use your personal information for uses that are reasonably necessary and proportionate to achieve either our operational or notified purpose for collecting the personal information or for purposes compatible with the context of our business.

You may contact us by email at, by using our Contact Us page, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider, as necessary to complete your transaction. Each service provider is a for-profit entity that processes the information on our behalf.

We may disclose your personal information to the third party involved in your transaction, as necessary to complete your transaction

We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal data.

QuickFee has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding 12 months. QuickFee will not sell personal information in the future belonging to website visitors, users and other consumers.

Your rights with respect to your personal data

Right to request deletion of the data – Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.

You may also send us an email at to request access to, correct or delete any personal information that you have provided to us. In many cases, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Once we receive your request and confirm your identity (see Verification Process), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
▪ Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
▪ Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
▪ Debug products to identify and repair errors that impair existing intended functionality.
▪ Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
▪ Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
▪ Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
▪ Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
▪ Comply with a legal obligation.
▪ Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action. We do not provide these deletion rights for B2B personal information.

Right to be informed – Request to know
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know”). Once we receive your request and confirm your identity (see Verification Process), we will disclose to you:
▪ whether we collect and use your personal information;
▪ the categories of personal information that we collect;
▪ the purposes for which the collected personal information is used;
▪ whether we sell your personal information to third parties;
▪ the categories of personal information that we sold or disclosed for a business purpose;
▪ the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
▪ the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

We do not provide a right to know or data portability disclosure for B2B personal information.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights. Except as may be permitted by the CCPA or other applicable law, we will not:
▪ Deny you goods or services.
▪ Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
▪ Provide you a different level or quality of goods or services.
▪ Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us.
We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Response Timing and Format
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please contact us at or +1 (844) 968-4387.

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Other privacy rights
Depending on the circumstances, you may have other rights:
▪ you may object to the processing of your personal data.
▪ you may request correction of your personal data if it is incorrect or no longer relevant or ask to restrict the processing of the data.
▪ you can designate an authorized agent to make a request under the CCPA/CPRA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
▪ you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.

To exercise these rights, you can contact us by email at, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page [with a notice that the privacy policy has been updated on the Website home page]. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
QuickFee Group LLC
5601 Democracy Drive, Suite 205
Plano, TX 75024

or via our toll-free number: (844) 968-4387

If you have any questions about this Notice or need to access it in an alternative format due to having a disability, please contact us at the address or phone number above.